OPSWAT incident

MetaDefender Cloud Email Security degraded performance EU

Resolved after 1 hour 12 minutes, affecting EU Region, on March 31, 2026.

monitoring Mar 31, 2026, 08:19 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 31, 2026, 07:28 AM UTC
Resolved
Mar 31, 2026, 08:41 AM UTC
Duration
1h 12m
Detected by Pingoru
Mar 31, 2026, 07:28 AM UTC

Affected components

EU Region

Update timeline

  1. investigating Mar 31, 2026, 07:28 AM UTC

    We are observing degraded performance of MetaDefender Cloud Email Security in EU region. Our team is investigating and will provide an update as soon as possible.

  2. identified Mar 31, 2026, 08:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 31, 2026, 08:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2026, 08:41 AM UTC

    This incident has been resolved.

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