Resolved after 14 hours 17 minutes, affecting Network Rail Open Data feeds and TRUST Feed and 1 more, on August 19, 2021.
Systems have been failed over to a backup connection and are now operating normally. We will keep this incident open until we are back to full resilience.
Affected components
Network Rail Open Data feedsTRUST FeedTD FeedMap data
Update timeline
- identified Aug 19, 2021, 06:42 PM UTC
We have a partial loss of our train movement, and complete loss of our train describer feeds from our provider. As a result, maps will not be updating.
- monitoring Aug 19, 2021, 08:15 PM UTC
Systems have been failed over to a backup connection and are now operating normally. We will keep this incident open until we are back to full resilience.
- resolved Aug 20, 2021, 08:30 AM UTC
This incident has been resolved.
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