Overrunning maintenance work on Open Data platform
Timeline · 1 update
- resolved Apr 10, 2026, 10:09 AM UTC
Planned maintenance on the Network Rail Open Data platform has overrun by 20 minutes. Maps will be showing outdated information.
There were 2 OpenTrainTimes outages since February 16, 2026. Each is summarised below — incident details, duration, and resolution information.
Planned maintenance on the Network Rail Open Data platform has overrun by 20 minutes. Maps will be showing outdated information.
This incident has been resolved.
A problem relating to database corruption for the OpenTrainTimes website caused users to receive 500 errors when viewing maps or train schedules between around 2230 on 15th February and 0915 on 16th February. The root cause was corruption on a disk partition on one of our database servers hosted on some of our older infrastructure. This server and its associated infrastructure was scheduled for renewal on to a more resilient platform before April 2026, however we are bringing this forward in the light of this outage.
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