Resolved after 17 hours 15 minutes, affecting Network Rail Open Data feeds, on September 7, 2021.
We have had confirmation from our supplier that last night's incident was fixed by a reboot of a server
Affected components
Update timeline
- investigating Sep 07, 2021, 07:31 PM UTC
Engineers have identified a loss of service on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.
- identified Sep 07, 2021, 07:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 07, 2021, 09:14 PM UTC
Feeds came back around 2035, and dropped out again between 2105 and 2113. We will keep this incident open overnight to monitor.
- monitoring Sep 08, 2021, 06:47 AM UTC
We have had a further latency spike around 0730 this morning. We will keep this incident open for visibility, and should the issue escalate during the day, we anticipate further outages.
- resolved Sep 08, 2021, 12:16 PM UTC
We have had confirmation from our supplier that last night's incident was fixed by a reboot of a server
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