Resolved after 20 days 13 hours, affecting Map data, on May 8, 2022.
If you're having trouble connecting with the Samsung Internet browser, switch off the Smart anti-tracking feature from the Settings -> Privacy and Security menu. Our blog has some more details of this problem. https://blog.opentraintimes.com/2022/05/17/an-update-on-the-samsung-browser-and-our-maps/
Affected components
Update timeline
- identified May 08, 2022, 05:25 PM UTC
A number of users have reported problems accessing maps through the Samsung browser on an Android device, and we are investigating the reason and a fix. This may impact upon maps for all users if we need to reconfigure our systems.
- identified May 08, 2022, 06:18 PM UTC
If you are using the Samsung browser on your Android device and maps are not loading, please install an alternative such as Chrome or Firefox from the Play Store.
- monitoring May 17, 2022, 08:29 AM UTC
If you're having trouble connecting with the Samsung Internet browser, switch off the Smart anti-tracking feature from the Settings -> Privacy and Security menu. Our blog has some more details of this problem. https://blog.opentraintimes.com/2022/05/17/an-update-on-the-samsung-browser-and-our-maps/
- resolved May 29, 2022, 07:17 AM UTC
This incident has been resolved.
Your product runs on more than OpenTrainTimes
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services