OpenTrainTimes incident

Real-time information degraded

Resolved after 19 hours 53 minutes, affecting Network Rail Open Data feeds and TRUST Feed and 1 more, on July 30, 2022.

monitoring Jul 30, 2022, 10:21 PM UTC

The feeds are now working again, however there has been data loss for approximately 10 minutes. We will continue to monitor until the morning.

Started
Jul 30, 2022, 10:11 PM UTC
Resolved
Jul 31, 2022, 06:04 PM UTC
Duration
19h 53m
Detected by Pingoru
Jul 30, 2022, 10:11 PM UTC

Affected components

Network Rail Open Data feedsTRUST FeedTD Feed

Update timeline

  1. investigating Jul 30, 2022, 10:11 PM UTC

    Engineers have identified high latency on our real-time feeds from the Network Rail. As a result, the real-time components of the website will be showing out-of-date or missing data.

  2. investigating Jul 30, 2022, 10:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 30, 2022, 10:21 PM UTC

    The feeds are now working again, however there has been data loss for approximately 10 minutes. We will continue to monitor until the morning.

  4. resolved Jul 31, 2022, 06:04 PM UTC

    This incident has been resolved.

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