Resolved after 5 hours 2 minutes, affecting Network Rail Open Data feeds, on November 27, 2023.
Our upstream data supplier, CACI, confirmed this is an issue and it is now resolved. Due to a large amount of data being replayed to us from yesterday, there is a significant backlog of data which we are processing. Map feeds are lagging by around 45 minutes but we anticipate they should have caught up to real-time in the next 90 minutes.
Affected components
Update timeline
- investigating Nov 27, 2023, 09:49 AM UTC
Engineers have identified a total loss of our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.
- identified Nov 27, 2023, 12:32 PM UTC
Our upstream data supplier, CACI, confirmed this is an issue and it is now resolved. Due to a large amount of data being replayed to us from yesterday, there is a significant backlog of data which we are processing. Map feeds are lagging by around 45 minutes but we anticipate they should have caught up to real-time in the next 90 minutes.
- resolved Nov 27, 2023, 01:26 PM UTC
Maps are now showing real-time data.
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