Resolved after 4 hours 58 minutes, affecting Map data, on July 12, 2024.
From 1640 until approximately 1715, both of our map servers were not serving up new map data due to a common fault in the code running on each server. We have not seen this error before, but will put in place a software fix in a few days to ensure this does not happen again. Maps are now working again, and no data has been lost.
Affected components
Update timeline
- monitoring Jul 12, 2024, 04:16 PM UTC
From 1640 until approximately 1715, both of our map servers were not serving up new map data due to a common fault in the code running on each server. We have not seen this error before, but will put in place a software fix in a few days to ensure this does not happen again. Maps are now working again, and no data has been lost.
- resolved Jul 12, 2024, 09:15 PM UTC
This incident has been resolved.
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