Resolved after 6 hours 6 minutes, affecting Network Rail Open Data feeds, on September 3, 2024.
Feeds have been stable for some hours and we are closing this incident. Our supplier is still working on a root cause analysis.
Affected components
Update timeline
- identified Sep 03, 2024, 11:41 AM UTC
Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data. This is a repeat of the incident this morning.
- monitoring Sep 03, 2024, 02:19 PM UTC
Latency has been stable since 1430 - we will keep monitoring until the end of the evening peak
- resolved Sep 03, 2024, 05:47 PM UTC
Feeds have been stable for some hours and we are closing this incident. Our supplier is still working on a root cause analysis.
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