OpenTrainTimes incident

Real-time information degraded

Resolved after 2 hours 59 minutes, affecting Network Rail Open Data feeds, on May 14, 2025.

resolved May 14, 2025, 04:44 PM UTC

This issue has now been resolved. We are awaiting a response from CACI, who manage the system on behalf of Network Rail, and we have also made an FOI request to help everyone understand the criticality of Open Data systems.

Started
May 14, 2025, 09:00 AM UTC
Resolved
May 14, 2025, 12:00 PM UTC
Duration
2h 59m
Detected by Pingoru
May 14, 2025, 09:00 AM UTC

Affected components

Network Rail Open Data feeds

Update timeline

  1. investigating May 14, 2025, 11:08 AM UTC

    Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.

  2. resolved May 14, 2025, 04:44 PM UTC

    This issue has now been resolved. We are awaiting a response from CACI, who manage the system on behalf of Network Rail, and we have also made an FOI request to help everyone understand the criticality of Open Data systems.

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