OpenTrainTimes incident

TRUST feed outage

Resolved after 3 hours 31 minutes, affecting TRUST Feed, on August 24, 2025.

monitoring Aug 24, 2025, 06:34 PM UTC

We are now receiving TRUST messages, although any data produced between 1712 and 1927 has not been received. We will monitor for the next hour before closing this incident.

Started
Aug 24, 2025, 04:12 PM UTC
Resolved
Aug 24, 2025, 07:43 PM UTC
Duration
3h 31m
Detected by Pingoru
Aug 24, 2025, 04:12 PM UTC

Affected components

TRUST Feed

Update timeline

  1. identified Aug 24, 2025, 05:14 PM UTC

    We have not received any TRUST data from Network Rail since around 1712 today, nor have a number of other industry systems. We understand that there is a widespread outage. Maps will still be functioning.

  2. monitoring Aug 24, 2025, 06:34 PM UTC

    We are now receiving TRUST messages, although any data produced between 1712 and 1927 has not been received. We will monitor for the next hour before closing this incident.

  3. resolved Aug 24, 2025, 07:43 PM UTC

    This incident has been resolved.

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