OpenText incident
Server Backup US East (Boyers) experienced login issues
Resolved after 2 hours 38 minutes, affecting Server Backup US East, on July 7, 2026.
Server Backup US East (Boyers) experienced login issues with the Iron Mountain portal. The issue is now resolved. We appreciate your patience. Tracking Number: IM3957043
Affected components
Update timeline
- investigating Jul 07, 2026, 03:42 PM UTC
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3957043
- investigating Jul 07, 2026, 04:42 PM UTC
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3957043
- investigating Jul 07, 2026, 05:40 PM UTC
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. Tracking Number: IM3957043
- resolved Jul 07, 2026, 06:20 PM UTC
Server Backup US East (Boyers) experienced login issues with the Iron Mountain portal. The issue is now resolved. We appreciate your patience. Tracking Number: IM3957043
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