OpenText incident

Zix - Hosted Exchange - Some users may not be able to connnect or access OWA

Ongoing since 06:48 PM UTC, affecting Zix Hosted Exchange.

monitoring Nov 04, 2026, 07:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 06:48 PM UTC
Resolved
Ongoing
Duration
● 1h 19m
Detected by Pingoru
Nov 04, 2026, 06:48 PM UTC

Affected components

Zix Hosted Exchange

Update timeline

  1. investigating Nov 04, 2026, 06:48 PM UTC

    Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4031318

  2. monitoring Nov 04, 2026, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

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