OpenSRS incident

Cluster B - Webmail Login

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on November 17, 2025 affecting Cluster B, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 04:37 PM UTC
Resolved
Nov 17, 2025, 04:49 PM UTC
Duration
12m
Detected by Pingoru
Nov 17, 2025, 04:37 PM UTC

Affected components

Cluster B

Update timeline

  1. investigating Nov 17, 2025, 04:37 PM UTC

    We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged. We will provide an update once we have additional information.

  2. resolved Nov 17, 2025, 04:49 PM UTC

    This issue is now resolved. Start: Tuesday, November 17, 2025 16:24 UTC End: Tuesday, November 17, 2025 16:47 UTC