OpenSRS incident

OpenSRS/HRS API Failures

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on December 2, 2025 affecting OpenSRS API and OpenHRS API, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 05:49 PM UTC
Resolved
Dec 02, 2025, 07:27 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 02, 2025, 05:49 PM UTC

Affected components

OpenSRS APIOpenHRS API

Update timeline

  1. investigating Dec 02, 2025, 05:49 PM UTC

    We are currently experiencing an issue affecting OpenSRS and HRS customers. Users may experience issues accessing resources via API. Engineering has been engaged and is investigating.

  2. investigating Dec 02, 2025, 06:19 PM UTC

    Authentication issues with the API have resolved. Engineering continues to investigate and further updates will be provided as they become available.

  3. investigating Dec 02, 2025, 07:09 PM UTC

    There have been no further reports of API issues. This incident has been resolved.

  4. resolved Dec 02, 2025, 07:27 PM UTC

    This incident has been resolved.