OpenSRS incident

Increased Latency & Error Rates in OpenSRS API

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on January 29, 2026 affecting OpenSRS API, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 04:39 PM UTC
Resolved
Jan 29, 2026, 10:43 PM UTC
Duration
6h 3m
Detected by Pingoru
Jan 29, 2026, 04:39 PM UTC

Affected components

OpenSRS API

Update timeline

  1. investigating Jan 29, 2026, 04:39 PM UTC

    Users attempting to interact with the API may experience periods of increased latency, errors, and timeouts. Engineers have been engaged and are investigating.

  2. identified Jan 29, 2026, 06:59 PM UTC

    We are monitoring the performance of our services while engineers continue work on a solution. Users may still experience periods of slowness and errors.

  3. monitoring Jan 29, 2026, 10:01 PM UTC

    Service has returned to operational level. We will continue to monitor performance.

  4. resolved Jan 29, 2026, 10:43 PM UTC

    The latency issue being experienced with the API has been resolved. Our Engineers will maintain their monitoring.