OpenSRS incident

Cluster B Email Login Issues

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on April 4, 2026 affecting Cluster B and Webmail, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 10:58 AM UTC
Resolved
Apr 04, 2026, 12:14 PM UTC
Duration
1h 16m
Detected by Pingoru
Apr 04, 2026, 10:58 AM UTC

Affected components

Cluster BWebmail

Update timeline

  1. investigating Apr 04, 2026, 10:58 AM UTC

    Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.

  2. resolved Apr 04, 2026, 12:14 PM UTC

    That you for your patience. The Cluster B issues have now been resolved.