Quo incident

Outbound MMS messages failing

Minor Resolved View vendor source →

Quo experienced a minor incident on June 26, 2026 affecting Text Messaging, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 07:43 PM UTC
Resolved
Jun 26, 2026, 07:43 PM UTC
Duration
Detected by Pingoru
Jun 26, 2026, 07:43 PM UTC

Affected components

Text Messaging

Update timeline

  1. investigating Jun 26, 2026, 07:37 PM UTC

    Status: Investigating We are investigating increased client error rates sending outbound MMS messages on the platform. Affected components Text Messaging (Degraded performance)

  2. identified Jun 26, 2026, 07:40 PM UTC

    Status: Identified The engineering team have identified the system causing delivery errors and have implemented a remediation while we investigate root cause. Affected components Text Messaging (Degraded performance)

  3. resolved Jun 26, 2026, 07:43 PM UTC

    Status: Resolved The root cause of the issue has been identified and a permanent fix has been prepared. Affected components Text Messaging (Operational)