Quo incident
Call flow greetings: file uploads and in-app recordings are temporarily unavailable
Quo experienced a minor incident on June 20, 2026 affecting Voicemail and Web App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 19, 2026, 05:28 PM UTC
Status: Identified Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored. Affected components Web App (Degraded performance) Voicemail (Degraded performance) Mac App (Degraded performance)
- resolved Jun 20, 2026, 03:07 AM UTC
Status: Resolved Custom file uploads and custom greetings in the call flow are now operational. Affected components Voicemail (Operational) Mac App (Operational) Web App (Operational)