Quo incident

Authentication issues

Minor Resolved View vendor source →

Quo experienced a minor incident on June 1, 2026 affecting Android App and Web App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 07:23 PM UTC
Resolved
Jun 01, 2026, 07:23 PM UTC
Duration
Detected by Pingoru
Jun 01, 2026, 07:23 PM UTC

Affected components

Android AppWeb AppMac AppWindows AppInfrastructureIOS App

Update timeline

  1. investigating Jun 01, 2026, 06:29 PM UTC

    Status: Investigating We are investigating an issue with our Identity provider that is causing authentication issues and is causing some users to be unexpectedly logged out. Affected components Android App (Degraded performance) Mac App (Degraded performance) IOS App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance) Infrastructure (Partial outage)

  2. identified Jun 01, 2026, 06:37 PM UTC

    Status: Identified Our infrastructure provider have acknowledged a degradation within their platform and are escalating with their support team. Affected components Android App (Degraded performance) Mac App (Degraded performance) IOS App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance) Infrastructure (Partial outage)

  3. monitoring Jun 01, 2026, 06:55 PM UTC

    Status: Monitoring Performance is recovering; we are continuing to monitor the situation. Affected components Android App (Operational) Mac App (Operational) IOS App (Operational) Windows App (Operational) Web App (Operational) Infrastructure (Degraded performance)

  4. resolved Jun 01, 2026, 07:23 PM UTC

    Status: Resolved This incident has been resolved. Affected components Infrastructure (Operational) Android App (Operational) Mac App (Operational) IOS App (Operational) Windows App (Operational) Web App (Operational)