OpenGov incident

AWS Outage, impacting connectivity and service

Notice Resolved View vendor source →

OpenGov experienced a notice incident on October 20, 2025 affecting Budgeting & Planning and Reporting & Transparency, lasting 18h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:55 PM UTC
Resolved
Oct 21, 2025, 11:06 AM UTC
Duration
18h 10m
Detected by Pingoru
Oct 20, 2025, 04:55 PM UTC

Affected components

Budgeting & PlanningReporting & Transparency

Update timeline

  1. monitoring Oct 20, 2025, 04:55 PM UTC

    AWS Reported a Global Internet Outage in the early morning hours of Monday 10.20. AWS has stated they are applying mitigation steps for recovery. OpenGov will continue to monitor restoration of services.

  2. monitoring Oct 20, 2025, 09:11 PM UTC

    Users are unable to access Budgets and Reports

  3. monitoring Oct 20, 2025, 09:15 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 09:19 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 11:05 AM UTC

    All issues have been resolved

  6. resolved Oct 21, 2025, 11:06 AM UTC

    This incident has been resolved.