OpenGov incident

Permitting & Licensing is unable to take Credit Card Payments

Major Resolved View vendor source →

OpenGov experienced a major incident on November 24, 2025 affecting Permitting & Licensing, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 02:03 PM UTC
Resolved
Nov 24, 2025, 03:21 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 24, 2025, 02:03 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Nov 24, 2025, 02:03 PM UTC

    We are currently investigating this issue. Other forms of payment are accepted at this time.

  2. monitoring Nov 24, 2025, 03:08 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Nov 24, 2025, 03:21 PM UTC

    This incident has been resolved.