OpenGov incident

Permitting and Licensing: Forms not Loading on Record Page

Major Resolved View vendor source →

OpenGov experienced a major incident on February 5, 2026 affecting Permitting & Licensing, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 03:48 PM UTC
Resolved
Feb 05, 2026, 08:04 PM UTC
Duration
4h 15m
Detected by Pingoru
Feb 05, 2026, 03:48 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Feb 05, 2026, 03:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 05, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 08:04 PM UTC

    OpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent recurrence.