OpenGov incident

Workflow Steps Intermittently Not Activating

Minor Resolved View vendor source →
Started
Mar 25, 2026, 03:38 PM UTC
Resolved
Mar 27, 2026, 03:03 PM UTC
Duration
1d 23h
Detected by Pingoru
Mar 25, 2026, 03:38 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Mar 25, 2026, 03:38 PM UTC

    We are currently investigating an intermittent situation affecting workflow progression. As a temporary solution, an administrator can manually activate the affected step. Alternatively, you may recomplete the previous step or contact support to have the workflow resequenced. We will provide updates as more information becomes available.

  2. identified Mar 25, 2026, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 02:36 PM UTC

    A fix has been implemented and we are actively monitoring the situation. We are also working to ensure all affected records are properly resequenced.

  4. resolved Mar 27, 2026, 03:03 PM UTC

    The situation has been fully resolved. All sites have been reviewed, and workflows are now progressing as expected. Thank you for your patience.

Looking to track OpenGov downtime and outages?

Pingoru polls OpenGov's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when OpenGov reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track OpenGov alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring OpenGov for free

5 free monitors · No credit card required