OpenGov experienced a minor incident on March 25, 2026 affecting Permitting & Licensing, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2026, 03:38 PM UTC
We are currently investigating an intermittent situation affecting workflow progression. As a temporary solution, an administrator can manually activate the affected step. Alternatively, you may recomplete the previous step or contact support to have the workflow resequenced. We will provide updates as more information becomes available.
- identified Mar 25, 2026, 07:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 26, 2026, 02:36 PM UTC
A fix has been implemented and we are actively monitoring the situation. We are also working to ensure all affected records are properly resequenced.
- resolved Mar 27, 2026, 03:03 PM UTC
The situation has been fully resolved. All sites have been reviewed, and workflows are now progressing as expected. Thank you for your patience.