OpenGov incident

Permitting & Licensing Search Latency

Minor Resolved View vendor source →

OpenGov experienced a minor incident on April 20, 2026 affecting Permitting & Licensing, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 04:00 PM UTC
Resolved
Apr 20, 2026, 07:06 PM UTC
Duration
3h 6m
Detected by Pingoru
Apr 20, 2026, 04:00 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Apr 20, 2026, 04:00 PM UTC

    We are aware of increased latency impacting search performance. Our engineering team is actively working to identify the cause and implement a fix. We will continue to provide updates as we make progress and appreciate your patience.

  2. monitoring Apr 20, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 07:06 PM UTC

    This incident has been resolved.