OpenAthens incident

OpenAthens Federation Metadata - P2

Major Resolved View vendor source →

OpenAthens experienced a major incident on September 10, 2024, lasting 21h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 08:30 AM UTC
Resolved
Sep 11, 2024, 06:17 AM UTC
Duration
21h 47m
Detected by Pingoru
Sep 10, 2024, 08:30 AM UTC

Update timeline

  1. resolved Sep 12, 2024, 09:24 AM UTC

    As part of a recent product release at 09:35 BST on the 10th Sept 2024 we published an incorrect signature for the OpenAthens Federation metadata. At 07:17 BST, on the 12th of September the release was rolled back. We are currently reviewing our monitoring and testing processes to understand why this error wasn't detected.