Ontraport incident

Email Delivery Outage

Resolved after 1 hour 1 minute, affecting Email Delivery, on October 19, 2025.

identified Oct 19, 2025, 02:56 PM UTC

Our Edge Mailer Server hosting company had a unscheduled issue with their virtual machines. We're currently working with them to bring back our mailing IPs.

Started
Oct 19, 2025, 02:56 PM UTC
Resolved
Oct 19, 2025, 03:58 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 19, 2025, 02:56 PM UTC

Affected components

Email Delivery

Update timeline

  1. identified Oct 19, 2025, 02:56 PM UTC

    Our Edge Mailer Server hosting company had a unscheduled issue with their virtual machines. We're currently working with them to bring back our mailing IPs.

  2. resolved Oct 19, 2025, 03:58 PM UTC

    Server back in place. Staying around to monitor for a little bit

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