Resolved after 54 minutes, affecting Isolated Accounts, on January 5, 2023.
The repairs appear to be holding. We will continue to monitor the impacted services for any further issues, but the core issue is resolved.
Affected components
Update timeline
- investigating Jan 05, 2023, 01:03 PM UTC
We are currently investigating an issue with database servers that are affecting a small subset of accounts. The issue is known, and a fix is being implemented.
- identified Jan 05, 2023, 01:27 PM UTC
Repairs to the databases has begun, and should be resolved shortly.
- monitoring Jan 05, 2023, 01:47 PM UTC
Services have been restored, and we will continue monitoring for any residual issues.
- resolved Jan 05, 2023, 01:57 PM UTC
The repairs appear to be holding. We will continue to monitor the impacted services for any further issues, but the core issue is resolved.
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