Ontraport incident

Potential DNS DDoS

Resolved after 13 hours 16 minutes, affecting DNS, on February 17, 2023.

monitoring Feb 17, 2023, 06:30 AM UTC

The primary issues appear to be resolved, but we are going to continue monitoring and hardening our systems. All affected services should be restored and functioning normally.

Started
Feb 17, 2023, 04:47 AM UTC
Resolved
Feb 17, 2023, 06:04 PM UTC
Duration
13h 16m
Detected by Pingoru
Feb 17, 2023, 04:47 AM UTC

Affected components

DNS

Update timeline

  1. investigating Feb 17, 2023, 04:47 AM UTC

    We are currently investigating what appears to be a DNS DDoS attack some of our infrastructure. This may result in slowness in loading pages for effected zones, or browser error messages along the lines of "We're having trouble finding that site." We will update with more information as it becomes available.

  2. identified Feb 17, 2023, 05:00 AM UTC

    We are working to mitigate the effects of the traffic, but it is causing some isolated disruption.

  3. monitoring Feb 17, 2023, 06:30 AM UTC

    The primary issues appear to be resolved, but we are going to continue monitoring and hardening our systems. All affected services should be restored and functioning normally.

  4. resolved Feb 17, 2023, 06:04 PM UTC

    This incident has been resolved.

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