Resolved after 6 hours 21 minutes, affecting Isolated Accounts, on February 17, 2023.
Database issues have been resolved. Affected accounts are currently active and fully functional.
Affected components
Update timeline
- identified Feb 17, 2023, 11:35 PM UTC
We are currently experiencing an issue with part of our database infrastructure; we are working on a fix.
- identified Feb 18, 2023, 01:21 AM UTC
We are continuing to work on a fix for the impacted databases.
- identified Feb 18, 2023, 03:08 AM UTC
We are continuing to address the impacted database infrastructure.
- identified Feb 18, 2023, 03:57 AM UTC
Database failure has been confirmed as critical. We are currently working to restore functionality.
- monitoring Feb 18, 2023, 05:44 AM UTC
Database issues for affected accounts should be resolved. We will continue monitoring as usual. If you observe any issues, please reach out to [email protected].
- resolved Feb 18, 2023, 05:57 AM UTC
Database issues have been resolved. Affected accounts are currently active and fully functional.
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