Resolved after 3 hours 3 minutes, affecting Isolated Accounts, on February 18, 2023.
Issue has been mitigated. All accounts affected have been moved to a new more performant box
Affected components
Isolated Accounts
Update timeline
- identified Feb 18, 2023, 03:07 PM UTC
Experiencing an issue with the same part of our database infrastructure that had issues earlier; We are working on a fix.
- identified Feb 18, 2023, 04:55 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 18, 2023, 04:56 PM UTC
We are continuing to work on the issue.
- resolved Feb 18, 2023, 06:11 PM UTC
Issue has been mitigated. All accounts affected have been moved to a new more performant box
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