Resolved after 4 hours 23 minutes, affecting Ontraport Login and Isolated Accounts and 1 more, on April 19, 2023.
The primary issue has been resolved. We will continue to monitor and mitigate any subsequent attacks.
Affected components
Update timeline
- identified Apr 19, 2023, 09:35 AM UTC
We are currently working on a fix for what appears to be a DDoS on one segment of our DNS infrastructure. This could have an impact on many services.
- identified Apr 19, 2023, 09:49 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 19, 2023, 10:32 AM UTC
Due to the sustained nature and scope of impact, updating to Major Outage. We are continuing to attempt mitigation of the attack, and will update the status as progress is made.
- identified Apr 19, 2023, 12:37 PM UTC
We have identified a possible solution and are working on implementation.
- monitoring Apr 19, 2023, 01:22 PM UTC
We have mitigated a large portion of the attack. Services should be returning to normal, and we will continue to monitor the results.
- resolved Apr 19, 2023, 01:59 PM UTC
The primary issue has been resolved. We will continue to monitor and mitigate any subsequent attacks.
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