Ontraport incident

System Outage

Resolved after 10 minutes, affecting API and Ontraport Login and 1 more, on August 10, 2023.

resolved Aug 10, 2023, 11:54 PM UTC

The issue has been resolved. Further investigation shows that this only impacted inbound HTTP traffic; backend processing (automations, emails, etc) appear unaffected.

Started
Aug 10, 2023, 11:43 PM UTC
Resolved
Aug 10, 2023, 11:54 PM UTC
Duration
10m
Detected by Pingoru
Aug 10, 2023, 11:43 PM UTC

Affected components

APIOntraport LoginEmail DeliveryLanding PagesPayment FormsPayment ProcessingLead Generation FormsAutomationDNSOntraport Application

Update timeline

  1. identified Aug 10, 2023, 11:43 PM UTC

    While performing routine maintenance, an unexpected issue has been encountered that has rendered most services unavailable. We are working to restore services currently.

  2. identified Aug 10, 2023, 11:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 10, 2023, 11:47 PM UTC

    Services should be restored. We will continue monitoring the systems to ensure that there's no lingering issues.

  4. monitoring Aug 10, 2023, 11:48 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 10, 2023, 11:54 PM UTC

    The issue has been resolved. Further investigation shows that this only impacted inbound HTTP traffic; backend processing (automations, emails, etc) appear unaffected.

Your product runs on more than Ontraport

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →