Resolved after 51 minutes, affecting Isolated Accounts, on February 22, 2024.
We have released some fixes that should prevent this from occurring again. As before, we will continue monitoring, but has been operational since the last update.
Affected components
Update timeline
- identified Feb 22, 2024, 09:08 PM UTC
We are seeing some database related issues that may be preventing access to some accounts. The issues have been identified, and restoration efforts are underway.
- monitoring Feb 22, 2024, 09:13 PM UTC
Recovery has been completed. We will continue to monitor the impacted systems until we are certain that the issue has passed.
- monitoring Feb 22, 2024, 09:59 PM UTC
We have released some fixes that should prevent this from occurring again. As before, we will continue monitoring, but has been operational since the last update.
- resolved Feb 22, 2024, 10:00 PM UTC
This incident has been resolved.
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