Resolved after 1 hour 9 minutes, affecting Isolated Accounts, on April 9, 2024.
We will continue to monitor this and further identify the source of the issues, but services should be restored.
Affected components
Isolated Accounts
Update timeline
- investigating Apr 09, 2024, 02:47 PM UTC
We are currently investigating some database related issues. This may be affecting isolated accounts and services.
- identified Apr 09, 2024, 03:03 PM UTC
A fix has been applied and we are running data verification now.
- monitoring Apr 09, 2024, 03:06 PM UTC
We will continue to monitor this and further identify the source of the issues, but services should be restored.
- resolved Apr 09, 2024, 03:57 PM UTC
Databases and services appear to be running normally.
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