Ontraport incident

Database Latency

Resolved after 29 minutes, affecting Isolated Accounts, on June 28, 2024.

resolved Jun 28, 2024, 04:51 PM UTC

The issue appears to be resolved and stable. We are going to continue to investigate this to more thoroughly apply a fix.

Started
Jun 28, 2024, 04:21 PM UTC
Resolved
Jun 28, 2024, 04:51 PM UTC
Duration
29m
Detected by Pingoru
Jun 28, 2024, 04:21 PM UTC

Affected components

Isolated Accounts

Update timeline

  1. identified Jun 28, 2024, 04:21 PM UTC

    We are seeing some increased latency within our database infrastructure that may result in errors for isolated accounts. We are working to restore performance.

  2. monitoring Jun 28, 2024, 04:39 PM UTC

    The issue should be resolved, but we are continuing to monitor.

  3. resolved Jun 28, 2024, 04:51 PM UTC

    The issue appears to be resolved and stable. We are going to continue to investigate this to more thoroughly apply a fix.

Your product runs on more than Ontraport

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →