Resolved after 4 hours 53 minutes, affecting Email Delivery, on November 7, 2024.
The issue has been resolved and emails are flowing as expected. Any emails sent during the outage window will send (or already have).
Affected components
Update timeline
- identified Nov 07, 2024, 08:55 AM UTC
We are currently working to resolve an issue regarding Email Delivery. Intermediary network services related to our Email Delivery edge network are experiencing routing issues which are preventing timely delivery of emails. No emails have been lost, but there is a delay in delivery of emails.
- identified Nov 07, 2024, 10:08 AM UTC
We are waiting for the underlying carrier to resolve the issue. We will provide an update when there is more information.
- identified Nov 07, 2024, 12:29 PM UTC
We are waiting for the underlying carrier to resolve the issue. We will provide an update when there is more information.
- identified Nov 07, 2024, 01:10 PM UTC
Getting a little closer. Seems like they changed their transit carrier. Still having connectivity issues though.
- resolved Nov 07, 2024, 01:48 PM UTC
The issue has been resolved and emails are flowing as expected. Any emails sent during the outage window will send (or already have).
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