Resolved after 45 minutes, affecting API and Ontraport Login and 1 more, on November 16, 2024.
Incident has been resolved. A failure with our main cache and failover did not take. Should be fully operational now
Affected components
APIOntraport LoginEmail DeliveryLanding PagesPayment FormsPayment ProcessingLead Generation FormsAutomationDNSOntraport Application
Update timeline
- investigating Nov 16, 2024, 09:06 AM UTC
Having issues loading app. Investigating cause
- identified Nov 16, 2024, 09:10 AM UTC
We think we see the issue. Working on resolution
- monitoring Nov 16, 2024, 09:31 AM UTC
Getting closer. Working on brining services back up
- monitoring Nov 16, 2024, 09:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 16, 2024, 09:51 AM UTC
Incident has been resolved. A failure with our main cache and failover did not take. Should be fully operational now
Your product runs on more than Ontraport
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services