Resolved after 55 minutes, affecting Landing Pages and Payment Forms and 1 more, on May 28, 2025.
All impacted services appear fully functional and are operating normally. The underlying cause was a cache server stall which prevented properly loading HTTPS certificates for a brief time. We will be fully investigating the cause, and implementing some changes to this part of the infrastructure to help prevent this issue from occurring in the future.
Affected components
Update timeline
- identified May 28, 2025, 06:20 PM UTC
We are currently fixing an outage that impacts HTTPS certificates for various types of web pages.
- monitoring May 28, 2025, 06:42 PM UTC
Services have been restored. We are going to be observing and monitoring this to ensure it's fully functional.
- resolved May 28, 2025, 07:15 PM UTC
All impacted services appear fully functional and are operating normally. The underlying cause was a cache server stall which prevented properly loading HTTPS certificates for a brief time. We will be fully investigating the cause, and implementing some changes to this part of the infrastructure to help prevent this issue from occurring in the future.
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