Onspring incident

Onspring Data Processing Issues

Minor Resolved View vendor source →

Onspring experienced a minor incident on July 28, 2026 affecting Formula Calculations and Email Messaging and 1 more component, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 06:30 PM UTC
Resolved
Jul 28, 2026, 11:01 PM UTC
Duration
4h 31m
Detected by Pingoru
Jul 28, 2026, 06:30 PM UTC

Affected components

Formula CalculationsEmail MessagingTriggers / OutcomesImports / Data ConnectorsSearch IndexingRecord SavesEmail Sync

Update timeline

  1. investigating Jul 28, 2026, 06:30 PM UTC

    Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible. Please visit https://status.onspring.com/ for up-to-date information on this issue.

  2. investigating Jul 28, 2026, 08:06 PM UTC

    We are still investigating this issue. Please continue to visit status.onspring.com for up-to-date information on Onspring's status.

  3. monitoring Jul 28, 2026, 09:56 PM UTC

    Onspring has identified and remediated the issue. We are actively monitoring system performance.

  4. resolved Jul 28, 2026, 11:01 PM UTC

    As of 5:45pm US Central time, this incident was resolved and all Data Processing functions within Onspring are operating as expected.