Onshape experienced a major incident on August 20, 2026 affecting North America, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
North America
Update timeline
- investigating Aug 20, 2026, 05:26 PM UTC
We are receiving reports of increased errors or unable to open documents in US-West region. We are investigating and will provide an update within 30 minutes.
- resolved Aug 20, 2026, 05:36 PM UTC
This incident has been resolved.