Onshape incident

www.onshape.com (company website, not CAD service) is unavailable in some countries

Major Resolved View vendor source →

Onshape experienced a major incident on October 29, 2025 affecting Company Website (https://www.onshape.com), lasting 7h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:54 PM UTC
Resolved
Oct 30, 2025, 12:30 AM UTC
Duration
7h 35m
Detected by Pingoru
Oct 29, 2025, 04:54 PM UTC

Affected components

Company Website (https://www.onshape.com)

Update timeline

  1. identified Oct 29, 2025, 04:54 PM UTC

    Our website hosting provider has confirmed that there is an issue with hosting outside of the US. We are working with the provider to resolve the situation. https://cad.onshape.com is unaffected.

  2. resolved Oct 30, 2025, 12:30 AM UTC

    This incident has been resolved. https://www.onshape.com is resolving normally in all regions.