Onshape incident

Imports/exports are not working

Major Resolved View vendor source →

Onshape experienced a major incident on November 4, 2025 affecting North America and Western Europe and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 09:30 PM UTC
Resolved
Nov 04, 2025, 11:09 PM UTC
Duration
1h 39m
Detected by Pingoru
Nov 04, 2025, 09:30 PM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Nov 04, 2025, 09:30 PM UTC

    Importing and exporting is unavailable at this time. We are working to resolve the issue.

  2. resolved Nov 04, 2025, 11:09 PM UTC

    This incident has been resolved.