Onshape incident

Slow performance and errors when signing in

Notice Resolved View vendor source →

Onshape experienced a notice incident on November 25, 2025 affecting North America, lasting 14h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 05:26 PM UTC
Resolved
Nov 26, 2025, 07:36 AM UTC
Duration
14h 10m
Detected by Pingoru
Nov 25, 2025, 05:26 PM UTC

Affected components

North America

Update timeline

  1. investigating Nov 25, 2025, 05:26 PM UTC

    We are aware of an issue with sign-in and slow performance using Onshape.

  2. monitoring Nov 25, 2025, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 26, 2025, 02:14 AM UTC

    Our team is fully engaged and investigating this issue.

  4. resolved Nov 26, 2025, 07:36 AM UTC

    This incident has been resolved. We will be publishing a complete root cause analysis in a few days.