Onshape incident

Degraded performance for Onshape services

Major Resolved View vendor source →

Onshape experienced a major incident on December 12, 2025 affecting North America, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 06:37 PM UTC
Resolved
Dec 12, 2025, 06:45 PM UTC
Duration
8m
Detected by Pingoru
Dec 12, 2025, 06:37 PM UTC

Affected components

North America

Update timeline

  1. investigating Dec 12, 2025, 06:37 PM UTC

    We’re currently experiencing degraded performance issues in the North America region. Our team is currently working to restore normal performance levels and will provide next update in 30 minutes.

  2. resolved Dec 12, 2025, 06:45 PM UTC

    This incident has been resolved.