Onshape incident

Increased errors within release management

Minor Resolved View vendor source →

Onshape experienced a minor incident on January 9, 2026 affecting North America and Western Europe and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 07:44 PM UTC
Resolved
Jan 09, 2026, 07:59 PM UTC
Duration
15m
Detected by Pingoru
Jan 09, 2026, 07:44 PM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Jan 09, 2026, 07:44 PM UTC

    We are seeing an increased error rate when releasing or viewing existing releases at this time. We are working to resolve the issue.

  2. resolved Jan 09, 2026, 07:59 PM UTC

    This incident has been resolved.