Onshape experienced a minor incident on January 13, 2026 affecting North America and Western Europe and 1 more component, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia
Update timeline
- investigating Jan 13, 2026, 05:24 PM UTC
We are seeing a variety of errors involving release management at this time. Release packages containing "Not revision managed" items or revision references appear to be at the root of the issue. We will update when we have more information.
- identified Jan 14, 2026, 07:39 PM UTC
The root cause of the release management errors appear to stem from release packages created in workspaces. In the interim, creating release packages from versions should work around this issue. We are working on implementing a more permanent fix.
- resolved Jan 15, 2026, 07:57 PM UTC
This incident has been resolved.