Onshape incident

Unable to connect to Onshape

Critical Resolved View vendor source →

Onshape experienced a critical incident on January 20, 2026 affecting North America and Western Europe and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 01:51 AM UTC
Resolved
Jan 20, 2026, 02:22 AM UTC
Duration
30m
Detected by Pingoru
Jan 20, 2026, 01:51 AM UTC

Affected components

North AmericaWestern EuropeSoutheast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Jan 20, 2026, 01:51 AM UTC

    Our automated monitors are reporting multiple failures to connect to Onshape. We are investigating.

  2. resolved Jan 20, 2026, 02:22 AM UTC

    We have resolved this issue.