Onshape incident

Connection errors to cad.onshape.com in the Asia Pacific regions

Major Resolved View vendor source →

Onshape experienced a major incident on January 22, 2026 affecting Southeast Asia and Australia and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 02:37 AM UTC
Resolved
Jan 22, 2026, 04:09 AM UTC
Duration
1h 31m
Detected by Pingoru
Jan 22, 2026, 02:37 AM UTC

Affected components

Southeast AsiaAustraliaNortheast Asia

Update timeline

  1. investigating Jan 22, 2026, 02:37 AM UTC

    Our automated alerts are indicating problems with the Onshape service in the Asia Pacific regions. Our teams are investigating.

  2. resolved Jan 22, 2026, 04:09 AM UTC

    This incident has been resolved.