Onshape incident

Documents unable to be opened following Onshape update

Notice Resolved View vendor source →

Onshape experienced a notice incident on February 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 09:06 PM UTC
Resolved
Feb 20, 2026, 08:00 PM UTC
Duration
—
Detected by Pingoru
Feb 20, 2026, 09:06 PM UTC

Update timeline

  1. resolved Feb 20, 2026, 09:06 PM UTC

    For approximately 1 hour following Onshape's 1.211 update, documents in multiple regions were unable to be opened. Closing the documents and reopening worked around the issue for users. We will be performing a root cause analysis on what caused the issue and how to mitigate it in the future.